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Billing
Manage plans, receipts, payment methods, upgrades, and refunds.
Plans
What plans does eclean offer?
Compare eclean Free, Pro Single, and Pro Family plans and learn where to confirm current pricing.
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How to upgrade from Pro Single to Pro Family
Upgrade an eclean Pro Single account to Pro Family when you need coverage for more desktop devices.
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Tax
Adding a tax ID to your billing information
Add a VAT number, EIN, or other tax ID to your eclean billing information through the Stripe customer portal.
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Receipts and Invoices
Viewing and downloading your receipts
Find and download eclean receipts and invoices from your billing history or Stripe customer portal.
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Billing Details
How to update your billing information
Update your billing name, address, email, or invoice details from the Stripe customer portal.
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Payment Methods
Supported Payment Methods
See which payment methods eclean supports through Stripe and what to do if your preferred method is unavailable.
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How to update your payment method
Update the payment method connected to your eclean billing account through the secure Stripe customer portal.
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Refunds
How refunds affect eclean access
Understand how pending, partial, and full refunds can affect your eclean plan, entitlement, and beta access.
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