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Articles on:Billing
Manage plans, receipts, payment methods, upgrades, and refunds.

Categories

  • Getting Started
  • Features & How-to
  • Troubleshooting
  • Billing
  • Account & Security
  • Privacy & Data
Plans
  • What plans does eclean offer?
    Compare eclean Free, Pro Single, and Pro Family plans and learn where to confirm current pricing.Few readers
  • How to upgrade from Pro Single to Pro Family
    Upgrade an eclean Pro Single account to Pro Family when you need coverage for more desktop devices.Few readers
Tax
  • Adding a tax ID to your billing information
    Add a VAT number, EIN, or other tax ID to your eclean billing information through the Stripe customer portal.Some readers
Receipts and Invoices
  • Viewing and downloading your receipts
    Find and download eclean receipts and invoices from your billing history or Stripe customer portal.Few readers
Billing Details
  • How to update your billing information
    Update your billing name, address, email, or invoice details from the Stripe customer portal.Few readers
Payment Methods
  • Supported Payment Methods
    See which payment methods eclean supports through Stripe and what to do if your preferred method is unavailable.Some readers
  • How to update your payment method
    Update the payment method connected to your eclean billing account through the secure Stripe customer portal.Few readers
Refunds
  • How refunds affect eclean access
    Understand how pending, partial, and full refunds can affect your eclean plan, entitlement, and beta access.Few readers

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