Plans & Upgrades

• How to choose the right eclean plan

  Choose between eclean Free, Pro Single, and Pro Family based on your device coverage and Pro access needs.Some readers

• How to upgrade from Pro Single to Pro Family

  Upgrade an eclean Pro Single account to Pro Family when you need coverage for more desktop devices.Some readers

• What plans does eclean offer?

  Compare eclean Free, Pro Single, and Pro Family plans and learn where to confirm current pricing.Few readers

Payment Details

• Supported Payment Methods

  See which payment methods eclean supports through Stripe and what to do if your preferred method is unavailable.Few readers

• Adding a tax ID to your billing information

  Add a VAT number, EIN, or other tax ID to your eclean billing information through the Stripe customer portal.Few readers

• How to update your payment method

  Update the payment method connected to your eclean billing account through the secure Stripe customer portal.Few readers

• How to update your billing information

  Update your billing name, address, email, or invoice details from the Stripe customer portal.Few readers

Receipts & Refunds

• How refunds affect eclean access

  Understand how pending, partial, and full refunds can affect your eclean plan, entitlement, and beta access.Few readers

• Viewing and downloading your receipts

  Find and download eclean receipts and invoices from your billing history or Stripe customer portal.Few readers