Articles on: Privacy & Data

Why does eclean require an account?

Creating an account is a mandatory step to use eclean. We designed our systems this way to ensure that your license is secure, easily recoverable, and that you receive the best possible customer support.

How an eclean account benefits you

Requiring an account allows us to provide a seamless, hassle-free experience for you, the user. Here's why we ask you to register:

Secure License Management: Your eclean license is always linked to your account. You never have to worry about losing a long, complicated license key. If you get a new PC or need to reinstall Windows, you simply log in to activate eclean Pro.
Faster, personalized support: When you submit a help request while logged into your account, our support team immediately has access to your license status. This allows us to skip the basic troubleshooting questions and resolve your issues much faster.
Centralized control: You can easily manage your subscription, update payment methods, or review your billing history from one secure dashboard.

Your privacy is our priority

We understand that requiring an account can sometimes raise privacy concerns. Please rest assured that your account is used strictly for license validation and support purposes. The actual scanning, cleaning, and optimization of your PC happen locally on your hard drive. We do not upload, monitor, or store your personal files.

Why does eclean require an account?

How an eclean account benefits you

Your privacy is our priority

Further reading