> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.eclean.gg/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update your payment method

Whether your credit card expired, you got a new bank account, or you simply want to switch to a digital wallet like PayPal or Apple Pay, you can update your eclean billing details through Stripe. We use Stripe to securely encrypt and vault your payment data, meaning eclean never directly stores your sensitive card numbers.

### Steps to add or change your payment method

To update the card or account connected to your eclean billing profile:

1. **Log in** to your [eclean account dashboard](https://eclean.gg/account/billing/).
2. Navigate to the **Billing** section.
3. Click **Manage Subscription** to securely open your Stripe Customer Portal.
4. Follow Stripe's prompts to add a new card, debit card, or supported digital wallet.
5. Set the new payment method as the default payment method for future payments.
6. *(Optional)* Remove an old, expired payment method once the new one is active.

###### **What if a payment failed?**

If a payment failed or stayed pending, update your payment method in Stripe and check your [Billing tab](https://eclean.gg/account/billing/) again. Some payment methods require extra confirmation from your bank before eclean can mark the order as paid.